01 Introduction
This Privacy Policy ("Policy") describes how pk6 ("pk6", "we", "us", "our") collects, processes, stores, and protects personal data submitted by users ("Player", "you", "your") when accessing and using the pk6 online gaming platform at pk6.bio.
By registering for a pk6 account or using any part of the pk6 platform — including sports betting, casino games, slots, crash games, payment processing, and customer support — you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
pk6 is committed to protecting the privacy and personal data of all players, including those accessing the platform from Pakistan. This Policy should be read alongside the pk6 Terms & Conditions and Responsible Gaming policy, which together form the complete framework governing your use of the platform.
02 Data Controller
pk6 is the data controller responsible for the personal data collected via the pk6 platform. As data controller, pk6 determines the purposes and means of processing your personal data as described in this Policy.
If you have any questions about how your data is handled or wish to exercise any of your rights described in this Policy, please contact the pk6 data team at [email protected].
03 Data We Collect
pk6 collects personal data in the following categories:
Registration Data:
- Full legal name
- Date of birth (for age verification — pk6 is strictly 18+)
- Email address
- Username chosen at registration
- Mobile phone number (where provided)
- Residential address (for KYC verification)
Identity Verification (KYC) Data:
- Government-issued photo ID (National Identity Card, passport, or driver's licence)
- Proof of address documentation
- Proof of payment method ownership (where required)
Transaction Data:
- Deposit and withdrawal history, amounts, and dates
- Payment method details (JazzCash account number, Easypaisa number, bank account references) — card numbers are not stored in full
- Currency and balance information
Gaming Activity Data:
- Bet history, game session logs, win/loss records
- Sports betting selections and in-play activity
- Casino game play logs (slots, live casino, crash games)
Technical & Device Data:
- IP address and approximate geographic location
- Device type, operating system, and browser
- Login timestamps and session duration
- Cookies and similar tracking data (see Section 8)
Communication Data:
- Support chat transcripts and email correspondence
- Feedback, complaints, and dispute records
04 How We Use Your Data
pk6 uses your personal data for the following purposes:
- Account Management: Creating, verifying, and maintaining your pk6 account; processing your pk6 login and authentication.
- Identity Verification: Conducting KYC checks to confirm your identity and age (18+) before processing withdrawals and in accordance with compliance obligations.
- Payment Processing: Processing deposits and withdrawals via JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and other supported payment methods in PKR.
- Service Delivery: Providing access to cricket betting, live casino, slots, crash games, and all other pk6 platform features.
- Responsible Gaming: Monitoring gaming patterns to identify potential problem gambling behaviour; enforcing self-exclusion and deposit limits where applied; complying with player protection obligations.
- Fraud Prevention & Security: Detecting and preventing fraud, money laundering, unauthorised account access, and other prohibited activities.
- Customer Support: Responding to queries, complaints, and disputes submitted by players in Pakistan and elsewhere.
- Legal Compliance: Meeting our legal and regulatory obligations, including anti-money laundering (AML) and Know Your Customer (KYC) requirements.
- Platform Improvement: Analysing aggregated, anonymised usage data to improve platform performance, game offerings, and the overall user experience.
- Marketing Communications: Sending you promotional offers and platform updates where you have opted in to receive such communications. You may opt out at any time.
05 Legal Basis for Processing
pk6 processes personal data on the following legal bases:
- Contractual Necessity: Processing required to fulfil the contract between pk6 and the player — specifically, operating your account, processing payments, and providing gaming services.
- Legal Obligation: Processing required to comply with applicable legal and regulatory requirements, including AML and KYC obligations.
- Legitimate Interests: Processing for fraud prevention, platform security, and improving services where these interests are not overridden by your fundamental rights.
- Consent: Processing for optional marketing communications, where you have given explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.
06 Sharing Your Data
pk6 does not sell, rent, or trade your personal data. We share personal data only in the following limited circumstances:
- Payment Processors: Personal and transaction data is shared with JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and other payment partners solely to process deposits and withdrawals. These partners are bound by their own privacy and data security obligations.
- Identity Verification Providers: KYC data may be shared with licensed identity verification service providers engaged by pk6 to perform document checks and age verification.
- Game Providers: Game session data may be shared with licensed third-party game studios (e.g., PG Soft, Pragmatic Play) solely for the purpose of providing and auditing game results. No unnecessary personal data is shared.
- Legal and Regulatory Authorities: pk6 may disclose personal data where required by law, court order, or regulatory authority — including for AML investigation and fraud reporting purposes.
- Responsible Gaming Organisations: Where legally required or where a player has enrolled in a self-exclusion programme, limited data may be shared with accredited responsible gaming bodies.
All third parties with whom pk6 shares personal data are subject to contractual data protection obligations consistent with this Policy.
07 Payment Data
pk6 does not store full payment credentials. Mobile wallet account numbers (JazzCash, Easypaisa) and bank account references are stored in tokenised or partial form only and are used solely for processing transactions and verifying that withdrawals are returned to the originating payment method.
All payment data transmissions between your device and the pk6 platform are encrypted using SSL/TLS technology. pk6 takes commercially reasonable steps to ensure compliance with applicable payment data security standards for supported payment methods.
08 Cookies & Tracking Technologies
pk6 uses cookies and similar technologies to improve platform functionality and your experience. The following categories of cookies are used:
- Essential Cookies: Required for the platform to function correctly — including session management, login authentication, and security. These cannot be disabled without impacting core platform functionality including your pk6 login.
- Performance & Analytics Cookies: Used to collect anonymised data about how players use the platform, which pages are visited most, and where performance improvements can be made. This data helps us optimise the pk6 experience for Pakistani players.
- Functional Cookies: Store your platform preferences (e.g., language, preferred sports sections, game lobby filters) to personalise your session.
You can manage non-essential cookies through your browser settings. Disabling certain cookies may affect platform functionality. pk6 does not use cookies to serve advertising from third-party ad networks.
09 Data Retention
pk6 retains personal data for as long as necessary to fulfil the purposes described in this Policy, including:
- Active Accounts: Data is retained for the duration of your active pk6 account relationship.
- Post-Closure Retention: Following account closure, pk6 retains transaction records, KYC documentation, and gaming history for a minimum period required by applicable legal and regulatory obligations — typically five to seven years.
- Dispute Records: Records related to disputes, complaints, or investigations may be retained for longer periods where required for legal proceedings or regulatory review.
After the applicable retention period, personal data is securely deleted or anonymised in accordance with pk6's internal data management procedures.
10 Your Rights
Subject to applicable law and our legal obligations, you have the following rights regarding the personal data pk6 holds about you:
- Right of Access: You may request a copy of the personal data pk6 holds about you.
- Right to Rectification: You may request that inaccurate or incomplete personal data be corrected.
- Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
- Right to Restrict Processing: You may request that we restrict processing of your data in certain circumstances.
- Right to Data Portability: Where processing is based on consent or contract, you may request that your data be provided in a structured, machine-readable format.
- Right to Withdraw Consent: Where processing is based on consent (e.g., marketing emails), you may withdraw consent at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact [email protected]. pk6 will respond to data rights requests within a reasonable timeframe. We may need to verify your identity before processing a request.
11 Children's Privacy
pk6 is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. Age verification is a mandatory step in the pk6 KYC process.
If pk6 becomes aware that personal data has been collected from a minor, the associated account will be immediately closed, all balances voided, and the data deleted in accordance with our data management procedures. If you believe a minor has registered on pk6, please notify us immediately at [email protected].
12 Security Measures
pk6 implements appropriate technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These include:
- SSL/TLS encryption for all data in transit between player devices and pk6 servers
- Encrypted storage of sensitive account and payment data at rest
- Role-based access controls limiting staff access to personal data on a need-to-know basis
- Regular security assessments and penetration testing of platform infrastructure
- Incident response procedures for managing data breaches, including timely notification where required by applicable law
While pk6 takes security seriously, no digital platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your pk6 login credentials. If you suspect your account has been compromised, contact [email protected] immediately.
13 Changes to This Policy
pk6 reserves the right to update this Privacy Policy at any time. When material changes are made, pk6 will endeavour to notify registered players via email or a prominent notice on the platform. The date of the most recent revision is displayed at the top of this page.
Your continued use of the pk6 platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to the revised Policy, you must cease using pk6 and may request account closure.
14 Contact Us
For any privacy-related queries, data subject access requests, or concerns about how pk6 handles your personal data, please contact the pk6 support and data team:
- Email: [email protected] (plain text — not a clickable link)
- Live Chat: Available 24 hours a day, 7 days a week via the pk6 platform
pk6 aims to respond to all privacy-related queries promptly. For formal data subject requests, please include your registered email address and a brief description of your request to help us locate your account records efficiently.